Delivery & Returns

Delivery Information

We aim to process and ship all orders as quickly as possible. Once your order has been placed, you will receive an order confirmation email with your purchase details.

Orders are typically processed within 1–3 business days, excluding weekends and holidays. Once your order has been shipped, you will receive a tracking number so you can monitor your delivery status.

Delivery times may vary depending on your location, courier availability, and any unexpected delays during transit.

Shipping Rates

Shipping fees are calculated at checkout based on your delivery address and selected shipping method. Any available shipping options will be shown before you complete your purchase.

Order Tracking

Once your order has been dispatched, we will send you a tracking link via email. Please allow up to 24 hours for tracking details to update after your order has shipped.

Returns & Exchanges

We want you to be happy with your purchase. If you receive an item that is damaged, incorrect, or defective, please contact us as soon as possible so we can assist you.

To be eligible for a return, the item must be unused, unopened, and in its original packaging. Return requests must be submitted within 30 days of receiving your order.

Non-Returnable Items

For safety and hygiene reasons, certain products may not be eligible for return once opened or used. Items that are damaged due to misuse, improper handling, or normal wear and tear are also not eligible for return.

Refunds

Once your return is received and inspected, we will notify you regarding the approval status of your refund. If approved, your refund will be processed back to your original payment method.

Please note that it may take several business days for the refund to appear in your account, depending on your bank or payment provider.

Return Shipping

Customers may be responsible for return shipping costs unless the return is due to a damaged, defective, or incorrect item.